What to do in the event of fraudulent purchases?Īmazon won’t charge your card unless you give permission. Most often, the charges are recurring fees for a digital service that you may have subscribed. Most of these services now have double authentication which stops these types of things. Amazon can charge your card without authorizationĪmazon and any other service can never charge your card without authorization. You can verify that this is the cause of your unknown charge by going to the orders section on your Amazon account. The bank may place an authorization hold on the account to verify the validity of the payment. You can also buy Amazon Prime memberships, and set it up on auto-renewal.Ī second reason is if you have just cancelled or modified an order. Pre-ordered items are only charged once they become available. Pre-ordering something is a common mistake. You may also experience this if another person has placed an order using a card that is linked to your credit or debit account. It can also happen if your Prime subscription isn’t used by your friends and they accidentally purchase something using your card or account. These charges can be caused by someone placing an order on your card, most likely by an elderly person or a child. Unknown charges can occur for many reasons. The Most Common Reasons for Unknown Charges on Your Amazon Card
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Other details such as your phone number and email address are also included.Ĭontinue reading to learn more about how to handle this situation. These include the last 4 digits on your card that were charged, the date it was charged, and the amount charged. When you contact them, be sure to have all details about the unknown cost. Contact Amazon immediately if you are still unable to identify the charge by calling 86, or via email or chat. How to Deal with Unknown Amazon ChargesĪfter receiving an unidentified charge, the first thing to do is go to your Amazon Account and select your payments’ and transactions’ to review all your recent purchases. Contact Amazon or your bank immediately if none of these problems are present. You may also be able to order something from your card through someone in your family.
Most often, an unknown charge will result from a pre-order, payment hold off due to order cancellation, or subscription renewals for Amazon Prime, Hulu, etc. Let’s take another look.Īmazon will never charge your debit or credit card without authorisation. Most of these charges can be traced and you can ensure that this never happens again. It can be very frustrating if you don’t know what your options are. It’s one of the most frightening things to wake up and find an unknown credit card charge.
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